We want you to be fully satisfied with your purchase. If for any reason you are not happy with your license key or experience, we offer the following refund policy.
1. Refund Request Process
Step 1: If you wish to request a refund, please contact our support team at [support@licensekeystore.com] within 30 days of your purchase.
Step 2: Provide your order number and the reason for your refund request.
Step 3: Our team will review your request and, if eligible, initiate the refund process.
2. Eligibility for Refund
Refunds are available if:
You purchased a duplicate license key by mistake.
You encountered technical issues with activating your license key (we will assist you in resolving them first).
The product you received does not match the description or features advertised.
Refunds are not available if:
You change your mind after the purchase.
The license key has been activated or used already.
You missed the 30-day refund window from the date of purchase.
3. Refund Processing Time
Once your refund is approved, we will process it through your original payment method:
Stripe Refunds: Typically processed within 5-7 business days.
PayPal Refunds: Typically processed within 3-5 business days.
You will receive a confirmation email once your refund has been processed.
4. Partial Refunds
In cases where a partial refund is requested, we will only refund the portion of the purchase price for the unused or unactivated license keys.
5. How to Contact Support
If you have any questions about the refund process or need assistance, please don’t hesitate to reach out to our customer support team: